Google Play Store not working problem is an error message when you try to download new apps. In this situation, the Play Store crashes or didn’t open at all. In this article we will discuss what you can do to fix Google Play Store not working issue.
There are several factors affect the Play Store. In this article, we will discuss some easy troubleshooting methods to solve this issue.
Methods to fix Google Play store not working
Pinpointing the problem
First thing you can do is to make sure that the problem is not with Google but from end. You can check the Play Store status on a service like down detector. If you find that a lot of users are facing a similar problem, then probably the issue is from Google’s side. All you can do is to wait for Google to fix it.
If you find out that the problem is on your end. Restart your phone to solve it. It is a quick solution to solve many issues. In case the problem is still there, then you need to fix it.
Check your Internet connection
You can easily check your Internet connection to solve these kinds of issues. You can switch from Wi-Fi to mobile data. Now check if the problem is still there or gone. Switch your phone to “airplane mode” and then back again. Reset your router to make sure that you have a good connection.
Check your date and time settings
Android smartphone’s date and time for the Play Store must be accurate. It happens many times that if the store does not find a time which could result into Google play store not working issue. Google’s servers find it tough to sync with your device and result in such issues.
To fix this issue, go to the Settings in your Android device. Look for Date and Time and tap on it. You will be able to see your phone is set on the Automatic date and time provided by your network or not. If not, toggle it on.
If your device is already on automatic mode and still you face Google Play Store not working issue, then manually set the date and time. Turn Automatic date and time off. Now enter the date and time as accurately as possible. If this is not working, then there are many other solutions to get your Google Play Store running again.
Check your Google apps
If you find that the Play Store is frozen, swipe to force close it. Go to Settings and click on Apps & notifications. Select the option See all apps and click the Google Play Store. Tap Force stop.
To make sure that Google Play is up to date and clean. Also you should have the latest version of Google Play installed in device. Try to clear the Google Play Store cache and clear out your Play Store data.
Install the latest version of Google Play
Installing the latest version of Goggle play will solve not only this issue but will help you to get rid of many other problems also.
Clear the Google Play Store cache
Emptying the cache is another quick fix for this issue. In cache memory, data is a stored temporarily holds data so that it can be retrieved quickly without being reloaded.
Go to the Settings and go into your Apps or Application manager. Scroll down and click on Clear cache. Or go into Storage then Clear cache.
After completing the above process, go to Google Play Store and check if the issue is solved.
Clear out your Play Store data
Go to Settings and look for the Apps or Application manager. Scroll down to Clear data or go into Storage then Clear data.
For more assistance, take the help of customer support service.